iMacros error preventing launch

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George Nick
Posts: 1
Joined: Fri May 26, 2023 12:40 pm

iMacros error preventing launch

Post by George Nick » Fri May 26, 2023 1:04 pm

Hello,

For the past couple of days iMacros is giving me an error when I try to launch it. The error is the following:

========================================
2023-05-26 10:58:00Z
iMacros version 9.0.5.2613, IE version 11.789.19041.0, OS version Microsoft Windows NT 6.2.9200.0

Exception at Void HKDLL_SetJava()
Unable to load DLL 'iimds.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at iMacros.Core.Logic.DirectScreenImports.HKDLL_SetJava()
at iMacros.Core.Logic.MacroManager..ctor()
at iMacros.Core.Logic.MacroManager.get_Instance()
at iMacros.WinUI.Common.SidebarControl.#=qbUR73FfVqo7XtCEMpxs4GA==()
at iMacros.WinUI.Common.SidebarControl.#=qzSQBWedaC9TWMrONxw1F_UU6MEPLx$bc9r9j9BynhjI=()
at iMacros.WinUI.Common.SidebarControl..ctor()
at #=qo2k12ufWLHneuKjuIhyj4EehYRmGlaOw3cNTp8E12ajLYWGCaR$J8BOYpz9u2zUt.#=qUbYm9LiURwZF$yjxH55Wqls3Zb2OzxGZVQ5gh6CCM_o=()
at #=qo2k12ufWLHneuKjuIhyj4EehYRmGlaOw3cNTp8E12ajLYWGCaR$J8BOYpz9u2zUt..ctor()
at #=qBYS8YzzxwfUJvmWOCnerIZOOgHgA45_y2MA1sI89X24=.#=qFB9xtV0uX36oQRvWT1NQfvW72E0d1Ren7VdGtg8H9c4=()
at #=qBYS8YzzxwfUJvmWOCnerIZOOgHgA45_y2MA1sI89X24=..ctor()
at #=qrmtp12PT0Wlh3LJiLjPMd_P9FKNLtaSjyhAfv648bRw=.#=qr_FOVxC8qTJzumHdiHpI2Q==()

It is strange because I can see that there is a iimds.dll module on the program files. Has anyone else got this error before?
Thanks
Tom, Tech Support
Posts: 3834
Joined: Mon May 31, 2010 4:59 pm

Re: iMacros error preventing launch

Post by Tom, Tech Support » Fri Jun 30, 2023 1:54 pm

Aside from iMacros 9 and IE no longer being supported, the main suggestion I can offer is to try uninstalling and reinstalling the software to see if that sorts out the issue.
Regards,

Tom, iMacros Support
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