Please remove deprecated e-mail address from error popup

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oliver.gramberg
Posts: 6
Joined: Thu Feb 14, 2008 8:53 pm

Please remove deprecated e-mail address from error popup

Post by oliver.gramberg » Thu Apr 12, 2018 1:19 pm

I have the newest IE plugin installed. I encountered an error condition and was shown a popup, "An application error occurred. Please send the error log file \\ss002207\TAAGROL6$\Documents\iMacros\Logs\CrashReport.txt to iMacrosSupport@ipswitch.com"

I did as requested and sent the log file to the address provided. I then received an automated response, "Thank you for contacting iMacros technical support. The email address you used has been deprecated as of October 10th, 2017 and you should not expect a response to your submission." :oops:

Please remove any reference to this e-mail address from your products immediately. Please also let me know where I should send that error log to instead.

Regards
Oliver Gramberg
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