Please remove deprecated e-mail address from error popup

Support for iMacros. The iMacros software is the unique solution for automating every activity inside a web browser, for data extraction and web testing.
Forum rules
iMacros EOL - Attention!

The renewal maintenance has officially ended for Progress iMacros effective November 20, 2023 and all versions of iMacros are now considered EOL (End-of-Life). The iMacros products will no longer be supported by Progress (aside from customer license issues), and these forums will also no longer be moderated from the Progress side.

Thank you again for your business and support.

Sincerely,
The Progress Team

Before asking a question or reporting an issue:
1. Please review the list of FAQ's.
2. Use the search box (at the top of each forum page) to see if a similar problem or question has already been addressed.
3. Try searching the iMacros Wiki - it contains the complete iMacros reference as well as plenty of samples and tutorials.
4. We can respond much faster to your posts if you include the following information: CLICK HERE FOR IMPORTANT INFORMATION TO INCLUDE IN YOUR POST
Post Reply
oliver.gramberg
Posts: 6
Joined: Thu Feb 14, 2008 8:53 pm

Please remove deprecated e-mail address from error popup

Post by oliver.gramberg » Thu Apr 12, 2018 1:19 pm

I have the newest IE plugin installed. I encountered an error condition and was shown a popup, "An application error occurred. Please send the error log file \\ss002207\TAAGROL6$\Documents\iMacros\Logs\CrashReport.txt to iMacrosSupport@ipswitch.com"

I did as requested and sent the log file to the address provided. I then received an automated response, "Thank you for contacting iMacros technical support. The email address you used has been deprecated as of October 10th, 2017 and you should not expect a response to your submission." :oops:

Please remove any reference to this e-mail address from your products immediately. Please also let me know where I should send that error log to instead.

Regards
Oliver Gramberg
Post Reply