iMacros 2021 browser crashes
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iMacros EOL - Attention!
The renewal maintenance has officially ended for Progress iMacros effective November 20, 2023 and all versions of iMacros are now considered EOL (End-of-Life). The iMacros products will no longer be supported by Progress (aside from customer license issues), and these forums will also no longer be moderated from the Progress side.
Thank you again for your business and support.
Sincerely,
The Progress Team
Before asking a question or reporting an issue:
1. Please review the list of FAQ's.
2. Use the search box (at the top of each forum page) to see if a similar problem or question has already been addressed.
3. Try searching the iMacros Wiki - it contains the complete iMacros reference as well as plenty of samples and tutorials.
4. We can respond much faster to your posts if you include the following information: CLICK HERE FOR IMPORTANT INFORMATION TO INCLUDE IN YOUR POST
iMacros 2021 browser crashes
It looks like it was some sort of intermittent problem on the website. because now everything works fine for me too..
I have a different problem but it concerns iMacros 2021 (14.2.3.3) I don't know if it's the latest version and it's a trial but I'm afraid it applies to all iMacros 2021 versions.I have a fairly complex script (vbs) that contains many loops and extraction commands. when i run it iMacros 2021 closes for no reason, sometimes after 30 seconds and sometimes after a few minutes. There is no iimClose command in this script. So nothing should be causing this problem. The script is designed to extract data from a large table on the page, so it must work quickly. but I tried to change the playback speed and despite the slow speed the browser still closes. Interestingly, this script works fine when run in firefox. I debug the script in visual Studio as well, and from the code point of view there is definitely no error there
I have a different problem but it concerns iMacros 2021 (14.2.3.3) I don't know if it's the latest version and it's a trial but I'm afraid it applies to all iMacros 2021 versions.I have a fairly complex script (vbs) that contains many loops and extraction commands. when i run it iMacros 2021 closes for no reason, sometimes after 30 seconds and sometimes after a few minutes. There is no iimClose command in this script. So nothing should be causing this problem. The script is designed to extract data from a large table on the page, so it must work quickly. but I tried to change the playback speed and despite the slow speed the browser still closes. Interestingly, this script works fine when run in firefox. I debug the script in visual Studio as well, and from the code point of view there is definitely no error there
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Re: iMacros 2021 browser crashes
Hi lukasz,
I split your last post into a new topic since it is really unrelated to the previous topic.
The reason the browser is closing is because it is quietly crashing. If you look in your Documents\iMacros\Logs folder, you should see one or more iMacrosApp_xxxx.log files. These files contain the stack traces for each browser crash.
If you are a current customer with an active service agreement, I encourage you to open a support case to report this crash.
If not, then the next best thing would be to zip up the files, including the script/macros if possible, and upload them here. If you would rather not or can't post them on a public forum, just let me know and I can provide you with an alternate location.
I split your last post into a new topic since it is really unrelated to the previous topic.
The reason the browser is closing is because it is quietly crashing. If you look in your Documents\iMacros\Logs folder, you should see one or more iMacrosApp_xxxx.log files. These files contain the stack traces for each browser crash.
If you are a current customer with an active service agreement, I encourage you to open a support case to report this crash.
If not, then the next best thing would be to zip up the files, including the script/macros if possible, and upload them here. If you would rather not or can't post them on a public forum, just let me know and I can provide you with an alternate location.
Regards,
Tom, iMacros Support
Tom, iMacros Support
Re: iMacros 2021 browser crashes
HI,
Well i have no longer product as it was trial for imacros 2021, but i just installed iMacros on VM to see if this still produce this crash and yes, so i can share everything you need
Well i have no longer product as it was trial for imacros 2021, but i just installed iMacros on VM to see if this still produce this crash and yes, so i can share everything you need
This will be the best wayTom, Tech Support wrote: ↑Fri Feb 25, 2022 12:01 pmIf you would rather not or can't post them on a public forum, just let me know and I can provide you with an alternate location.
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Re: iMacros 2021 browser crashes
Hi lukasz,
My apologies for not replying sooner, the forum notification system was broken for several weeks and I am just now seeing your last reply.
If you still have the files for reproducing and logging the crash, kindly zip them up and email them to imacrossupport-ipswitch @ progress.com. Thanks.
My apologies for not replying sooner, the forum notification system was broken for several weeks and I am just now seeing your last reply.
If you still have the files for reproducing and logging the crash, kindly zip them up and email them to imacrossupport-ipswitch @ progress.com. Thanks.
Regards,
Tom, iMacros Support
Tom, iMacros Support
Re: iMacros 2021 browser crashes
I sent information on this email on May 26, so far I have not received a reply. I am providing a scripting service and my next client reports this problem, imacros just crashes, and again with -fx or -cr the problem does not occur.
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Re: iMacros 2021 browser crashes
Hi lukasz,
Sorry I have not had an update for you until now. I have been informed that the development team is investigating the crash you reported for consideration in the next hotfix release. It is not guaranteed that a fix for the issue will make it into the release, unless they can find a solution in the time allotted.
I should also mention that we've had at least one other report about this specific type of crash, but we did not have any reproducible test case until you sent us your script. So thank you for taking the time to do that, it helps tremendously any time we are able to quickly and easily reproduce the issue on our own!
Sorry I have not had an update for you until now. I have been informed that the development team is investigating the crash you reported for consideration in the next hotfix release. It is not guaranteed that a fix for the issue will make it into the release, unless they can find a solution in the time allotted.
I should also mention that we've had at least one other report about this specific type of crash, but we did not have any reproducible test case until you sent us your script. So thank you for taking the time to do that, it helps tremendously any time we are able to quickly and easily reproduce the issue on our own!
Regards,
Tom, iMacros Support
Tom, iMacros Support
Re: iMacros 2021 browser crashes
no problem also it crash every time when actions are performed quick but i think this is the same problem
Really easy example open - google.com and repeat extraction of same element 1000 times, if there is error it will echo loop.
it will always crash at random loop:
Really easy example open - google.com and repeat extraction of same element 1000 times, if there is error it will echo loop.
it will always crash at random loop:
Code: Select all
dim openurl
openurl = "URL GOTO=google.com" & vbNewLine
dim Extract
Extract = "TAG POS=1 TYPE=DIV ATTR=* EXTRACT=TXT" & vbNewLine
Dim iim1, iret
Set iim1= CreateObject ("imacros")
iret = iim1.iimOpen("-ng", false)
iret = iim1.iimPlayCode(openurl)
for Myloop = 1 to 1000
iret = iim1.iimPlayCode(Extract)
var = Replace(iim1.iimGetLastExtract(), "[EXTRACT]", "")
if iret < 0 Then
wscript.echo Myloop
Myloop = 1000
end if
next
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Re: iMacros 2021 browser crashes
Thanks for the even more simplified test case! I've attached this also to our issue tracker.lukasz wrote: ↑Thu Jul 21, 2022 3:27 pmno problem also it crash every time when actions are performed quick but i think this is the same problem
Really easy example open - google.com and repeat extraction of same element 1000 times, if there is error it will echo loop.
it will always crash at random loop:
Code: Select all
dim openurl openurl = "URL GOTO=google.com" & vbNewLine dim Extract Extract = "TAG POS=1 TYPE=DIV ATTR=* EXTRACT=TXT" & vbNewLine Dim iim1, iret Set iim1= CreateObject ("imacros") iret = iim1.iimOpen("-ng", false) iret = iim1.iimPlayCode(openurl) for Myloop = 1 to 1000 iret = iim1.iimPlayCode(Extract) var = Replace(iim1.iimGetLastExtract(), "[EXTRACT]", "") if iret < 0 Then wscript.echo Myloop Myloop = 1000 end if next
Regards,
Tom, iMacros Support
Tom, iMacros Support
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- Posts: 3834
- Joined: Mon May 31, 2010 4:59 pm
Re: iMacros 2021 browser crashes
Hi again lukasz,
I just wanted to provide another quick update to let you know that the crash has been fixed and confirmed by myself as well as one other customer who was provided with a development build. The fix will be available in the the next hotfix release, which should be coming fairly soon, though I don't have an exact date just yet. I will update here again when it is available to the general public.
Thanks again for your help with this issue!
I just wanted to provide another quick update to let you know that the crash has been fixed and confirmed by myself as well as one other customer who was provided with a development build. The fix will be available in the the next hotfix release, which should be coming fairly soon, though I don't have an exact date just yet. I will update here again when it is available to the general public.
Thanks again for your help with this issue!
Regards,
Tom, iMacros Support
Tom, iMacros Support