downloaded trial file and its already expired

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jonathan
Posts: 2
Joined: Thu Jun 10, 2021 2:46 am

downloaded trial file and its already expired

Post by jonathan » Thu Jun 10, 2021 2:49 am

downloaded app but its already expired, please help would like to try out file access
Tom, Tech Support
Posts: 3703
Joined: Mon May 31, 2010 4:59 pm

Re: downloaded trial file and its already expired

Post by Tom, Tech Support » Thu Jun 10, 2021 3:52 pm

Hi jonathan,

What/when exactly did you download and from where?
Regards,

Tom, iMacros Support
jonathan
Posts: 2
Joined: Thu Jun 10, 2021 2:46 am

Re: downloaded trial file and its already expired

Post by jonathan » Thu Jun 10, 2021 10:50 pm

The link was sent to me via email on the 1 June. When I opened it it was 5 june or 6. Looks like my month will be cut even shorter trying to get a reply. Thanks by the way. All other avenues prove to be deadend.
My file name has the serial in the name.
Tom, Tech Support
Posts: 3703
Joined: Mon May 31, 2010 4:59 pm

Re: downloaded trial file and its already expired

Post by Tom, Tech Support » Mon Jun 14, 2021 7:42 am

Hi jonathan,

I was able to lookup your evaluation license (beginning with 4GRC) and I don't think the issue is that it is already expired. I can see that it does indeed have an expiration date of 1-July-2021. According to our license server, this license is already activated on a machine named DESKTOP-S4A5VS9. Do you recognize this machine name?
Regards,

Tom, iMacros Support
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