iMacros Version 2021 not opening ( HELP )

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DanYouTube
Posts: 2
Joined: Tue May 10, 2022 6:59 pm

iMacros Version 2021 not opening ( HELP )

Post by DanYouTube » Tue May 10, 2022 7:03 pm

iMacros Version 2021 not opening ( HELP )
Windows 11
Until a few days ago it worked
chivracq
Posts: 10098
Joined: Sat Apr 13, 2013 1:07 pm
Location: Amsterdam (NL)

Re: iMacros Version 2021 not opening ( HELP )

Post by chivracq » Wed May 11, 2022 1:02 am

DanYouTube wrote:
Tue May 10, 2022 7:03 pm
iMacros Version 2021 not opening ( HELP )
Windows 11
Until a few days ago it worked

'Trial' Version (30d) finished maybe...? :idea:

Any "more Info / more Details" maybe...? What "happens", do you get any Error, etc...?

(I don't "dare" to ping @TechSup about your Thread with the scarce Info you've provided, you need to provide more Details... :idea: )

>>>

+ I've moved your Thread to the 'Installation & License Activation' Sub-Forum where I think it "rather belongs" (than the 'General' one), ... and where @TechSup will "see" it anyway, ... "eventually"... :|
- (F)CI(M) = (Full) Config Info (Missing): iMacros + Browser + OS (+ all 3 Versions + 'Free'/'PE'/'Trial').
- I don't even read the Qt if that (required) Info is not mentioned...!
- Script & URL help a lot for more "educated" Help...
DanYouTube
Posts: 2
Joined: Tue May 10, 2022 6:59 pm

Re: iMacros Version 2021 not opening ( HELP )

Post by DanYouTube » Wed May 11, 2022 9:20 am

I don't get any errors
Trial version just installed 4-5 days
Tom, Tech Support
Posts: 3765
Joined: Mon May 31, 2010 4:59 pm

Re: iMacros Version 2021 not opening ( HELP )

Post by Tom, Tech Support » Fri May 13, 2022 8:57 am

Hi Dan,

Would you please check your Documents\iMacros\Logs folder for an iMacrosAppLog_yyyy_mm_dd.log file. This file logs application crashes and it could be that the browser is silently crashing on startup.

Have you tried uninstalling and reinstalling the software?
Regards,

Tom, iMacros Support
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