iMacros has stopped working on Chrome

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sasikantep
Posts: 4
Joined: Fri Sep 04, 2020 7:35 pm

iMacros has stopped working on Chrome

Post by sasikantep » Fri Sep 04, 2020 7:44 pm

I purchased personal license 99$ today and submit activation code in Chrome.However when restart Chrome and using iMacros,Windows stop iMacros working.I got this error message from Windows.

iMacros has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
Debug / Close program.

Anyone got this problem. Help me please.

Thank you so much.
Last edited by sasikantep on Sat Sep 05, 2020 7:02 am, edited 1 time in total.
chivracq
Posts: 10301
Joined: Sat Apr 13, 2013 1:07 pm
Location: Amsterdam (NL)

Re: iMacros has stopeed working on Chrome

Post by chivracq » Fri Sep 04, 2020 8:47 pm

sasikantep wrote:
Fri Sep 04, 2020 7:44 pm
I purchased personal license 99$ today and submit activation code in Chrome.However when restart Chrome and using iMacros,Windows stop iMacros working.I got this error message from Windows.

Code: Select all

iMacros has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
Debug /  Close program.
Anyone got this problem. Help me please.

Thank you so much.

I "normally" don't approve Posts with Typos/Spelling Mistakes in their Title, => can you correct the Typo in your Thread Title (=> "stopeed"|"stopped" :shock: )...?

And please mention your FCI if you want TechSup to be able to help you, (maybe an Idea to read the Forum Rules about which (Tech) Info to include in your Post when you open a Thread...), => in this Case especially about your exact "Windows" Version, "Windows" only is pretty vague... Mention also the Language...

=> FCI...?:
iMacros for CR v10.0.5 'PE', CR v85/86(...?), OS=Win32/64 v...?, Eng/Thai...?

>>>

(Nearly 23h now in Europe, TechSup will only see your Thread "tomorrow"...)

@TechSup, can you correct the Spelling in the Thread Title if @OP didn't "comply" with my "Request"...? :wink:

+ @TechSup, I asked you earlier (x2) if you could share the Solution for this previous Thread from a few weeks ago, ... but no Reply... :(
- (F)CI(M) = (Full) Config Info (Missing): iMacros + Browser + OS (+ all 3 Versions + 'Free'/'PE'/'Trial').
- FCI not mentioned: I don't even read the Qt...! (or only to catch Spam!)
- Script & URL help a lot for more "educated" Help...
sasikantep
Posts: 4
Joined: Fri Sep 04, 2020 7:35 pm

Re: iMacros has stopeed working on Chrome

Post by sasikantep » Sat Sep 05, 2020 7:44 am

chivracq wrote:
Fri Sep 04, 2020 8:47 pm
sasikantep wrote:
Fri Sep 04, 2020 7:44 pm
I purchased personal license 99$ today and submit activation code in Chrome.However when restart Chrome and using iMacros,Windows stop iMacros working.I got this error message from Windows.

Code: Select all

iMacros has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
Debug /  Close program.
Anyone got this problem. Help me please.

Thank you so much.

I "normally" don't approve Posts with Typos/Spelling Mistakes in their Title, => can you correct the Typo in your Thread Title (=> "stopeed"|"stopped" :shock: )...?

And please mention your FCI if you want TechSup to be able to help you, (maybe an Idea to read the Forum Rules about which (Tech) Info to include in your Post when you open a Thread...), => in this Case especially about your exact "Windows" Version, "Windows" only is pretty vague... Mention also the Language...

=> FCI...?:
iMacros for CR v10.0.5 'PE', CR v85/86(...?), OS=Win32/64 v...?, Eng/Thai...?

>>>

(Nearly 23h now in Europe, TechSup will only see your Thread "tomorrow"...)

@TechSup, can you correct the Spelling in the Thread Title if @OP didn't "comply" with my "Request"...? :wink:

+ @TechSup, I asked you earlier (x2) if you could share the Solution for this previous Thread from a few weeks ago, ... but no Reply... :(
Oh! Thank you.
Image
Image


I also got this problem too :
sasikantep wrote:
Fri Sep 04, 2020 7:44 pm
when installing the personal edition of Imacros, I receive this message:

Unable to register the DLL/OCX: RegSvr32 failed with exit code 0x3

System : Windows 8.1 64bit
Microsoft Windows 8.1
Microsoft Windows NT 6.3.9600.0
64-bit Operating System
Product Description: Win 8.1 RTM Core Retail
Edition Type: Core
Edition ID: [Blue]X18-95528
Processor : Intel(R) Core(TM) i7-4710HQ CPU Q2.50GHz 2.50 GHz

------------------------------------------------------------------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------------------------------------------------------------
iMacros file Access 10.1.0.1465

Environment=0106567c86d8d7750106c6f5b7d1738a01061bbaf0e7a892010657c6020b8029010615df809a7b680000
Extensions=27239e9c22429fba98cdb0b04fe5dfc664ba1c7c3ede19344483bed2915d87ce811cb72e4d7f6eefcdda23a1586838e632ee0df1c99e82134a72703ae359e2a46c1eb77a3f7d8432b0ae917b00078a20afbbfb5c4831f7ebd0490bc48b8ef94726e029e3968436413655ba2803ad5693f98bc110ef636f9fc343c27e77cdae481c0a76
iMacrosEdition=Personal
LicenseExpires=12/31/9999
LicenseFileLastGenerated=09/05/2020
LicenseFileVersionNumber=4
LicenseType=Perpetual
MasterProduct=iMacros with DRM
MaxActivations=1
Product=iMacros Personal Edition
ReleaseNumber=1437
SeatAlias=EDWORD
SerialNumber=xxxxxxxxxxxxxx
ServiceBegins=
ServiceExpires=
Signature=92e463eca38d6b3850de8a70a2f5cd3d34d3942d99e9e66916e597859429c655d0c4dad4cae99934130b99e93d90965d3414abc2c4a79d28a2efa4815cc77130c2d3d406e578a8b823a6ee60f20e7c95299af031002dfaeb97bcfb43bcce3782fa7200df6162a826efafca31104ac49cea8b12d783e3e4be281fa45aa60c899c
------------------------------------------------------------------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------------------------------------------------------------
iMacros for Chrome


Thank you
Attachments
Screen Shot 9-5-2020 at 2.36 PM.png
Screen Shot 9-5-2020 at 2.35 PM.png
sasikantep
Posts: 4
Joined: Fri Sep 04, 2020 7:35 pm

Re: iMacros has stopped working on Chrome

Post by sasikantep » Sat Sep 05, 2020 8:09 am

Problem during install : iMacros v12.6 64-bit
Attachments
Screen Shot 9-5-2020 at 3.02 PM.png
Screen Shot 9-5-2020 at 3.02 PM - 3.png
Screen Shot 9-5-2020 at 3.02 PM - 2.png
sasikantep
Posts: 4
Joined: Fri Sep 04, 2020 7:35 pm

Re: iMacros has stopped working on Chrome

Post by sasikantep » Sat Sep 05, 2020 8:19 am

iMacros for IE

Crash log file report :

========================================
2020-09-04 18:55:00Z
iMacros Sidebar version 12.6.505.4525, IE version 11.0.9600.17031, OS version Microsoft Windows NT 6.3.9600.0

Exception at Void #=z39Olfok5cjWh()
The type initializer for 'iMacros.WinUI.Common.Helpers.CommonLicenseManager' threw an exception.
at iMacros.WinUI.Common.SidebarControl.#=z39Olfok5cjWh()
at iMacros.WinUI.Common.SidebarControl.#=zqu3sb22A1ELh()
at iMacros.WinUI.Common.SidebarControl..ctor()
at #=zphBaP43m9S5wB1v95RoKWOZGIXewZLLaaL1LTjY=.#=zY4GohKgPIy2V()
at #=zphBaP43m9S5wB1v95RoKWOZGIXewZLLaaL1LTjY=..ctor()
at #=zlN9LJ7UyAaEQryrx7Iyoyvll4F7_.Main(String[] args)

========================================
2020-09-05 08:14:53Z
iMacros Sidebar version 12.6.505.4525, IE version 11.0.9600.17031, OS version Microsoft Windows NT 6.3.9600.0

Exception at Void #=z39Olfok5cjWh()
The type initializer for 'iMacros.WinUI.Common.Helpers.CommonLicenseManager' threw an exception.
at iMacros.WinUI.Common.SidebarControl.#=z39Olfok5cjWh()
at iMacros.WinUI.Common.SidebarControl.#=zqu3sb22A1ELh()
at iMacros.WinUI.Common.SidebarControl..ctor()
at #=zphBaP43m9S5wB1v95RoKWOZGIXewZLLaaL1LTjY=.#=zY4GohKgPIy2V()
at #=zphBaP43m9S5wB1v95RoKWOZGIXewZLLaaL1LTjY=..ctor()
at #=zlN9LJ7UyAaEQryrx7Iyoyvll4F7_.Main(String[] args)

========================================
2020-09-05 08:15:20Z
iMacros Sidebar version 12.6.505.4525, IE version 11.0.9600.17031, OS version Microsoft Windows NT 6.3.9600.0

Exception at Void #=z39Olfok5cjWh()
The type initializer for 'iMacros.WinUI.Common.Helpers.CommonLicenseManager' threw an exception.
at iMacros.WinUI.Common.SidebarControl.#=z39Olfok5cjWh()
at iMacros.WinUI.Common.SidebarControl.#=zqu3sb22A1ELh()
at iMacros.WinUI.Common.SidebarControl..ctor()
at #=zphBaP43m9S5wB1v95RoKWOZGIXewZLLaaL1LTjY=.#=zY4GohKgPIy2V()
at #=zphBaP43m9S5wB1v95RoKWOZGIXewZLLaaL1LTjY=..ctor()
at #=zlN9LJ7UyAaEQryrx7Iyoyvll4F7_.Main(String[] args)

========================================
2020-09-05 08:16:01Z
iMacros Sidebar version 12.6.505.4525, IE version 11.0.9600.17031, OS version Microsoft Windows NT 6.3.9600.0

Exception at Void #=z39Olfok5cjWh()
The type initializer for 'iMacros.WinUI.Common.Helpers.CommonLicenseManager' threw an exception.
at iMacros.WinUI.Common.SidebarControl.#=z39Olfok5cjWh()
at iMacros.WinUI.Common.SidebarControl.#=zqu3sb22A1ELh()
at iMacros.WinUI.Common.SidebarControl..ctor()
at #=zphBaP43m9S5wB1v95RoKWOZGIXewZLLaaL1LTjY=.#=zY4GohKgPIy2V()
at #=zphBaP43m9S5wB1v95RoKWOZGIXewZLLaaL1LTjY=..ctor()
at #=zlN9LJ7UyAaEQryrx7Iyoyvll4F7_.Main(String[] args)
chivracq
Posts: 10301
Joined: Sat Apr 13, 2013 1:07 pm
Location: Amsterdam (NL)

Re: iMacros has stopped working on Chrome

Post by chivracq » Sat Sep 05, 2020 8:57 am

Oh, woaw...!, this is now "perfect", ah-ah...! @TechSup now have all Info they need to help you... :D
(They are currently on the Forum, helping another Customer, but I guess they will soon reply...)

And Thanks for correcting the Typo in your Thread Title... :D

>>>

Hum..., and "funny" to see that the "Unable to register the DLL/OCX: RegSvr32 failed with exit code 0x3" Issue you are also experiencing is exactly that very same Issue from the Thread I referred to asking (several times) for the Solution to be posted/shared on the Forum in that other Thread..., but to no avail yet... :|

Hum..., possibly related to this "iMacros file Access 10.1.0.1465", I don't know this Version, the previous Version for the 'FIO'-Module was still at v10.0.2 for the last 2 years...

EDIT:
Hum, nope..., the other User was still using "iMacros File Access version 10.0.2.1446"... :oops:
(... Wondering why "File" lost its Capital 'F' btw...!? :shock: :? :P )
- (F)CI(M) = (Full) Config Info (Missing): iMacros + Browser + OS (+ all 3 Versions + 'Free'/'PE'/'Trial').
- FCI not mentioned: I don't even read the Qt...! (or only to catch Spam!)
- Script & URL help a lot for more "educated" Help...
Tom, Tech Support
Posts: 3834
Joined: Mon May 31, 2010 4:59 pm

Re: iMacros has stopped working on Chrome

Post by Tom, Tech Support » Mon Sep 07, 2020 11:14 am

@chivracq: Thanks for reporting this topic, I already saw it on Friday but my hands are full currently with some other cases and issues. I will follow up here first chance I get.
Regards,

Tom, iMacros Support
chivracq
Posts: 10301
Joined: Sat Apr 13, 2013 1:07 pm
Location: Amsterdam (NL)

Re: iMacros has stopped working on Chrome

Post by chivracq » Mon Sep 07, 2020 11:19 am

Tom, Tech Support wrote:
Mon Sep 07, 2020 11:14 am
@chivracq: Thanks for reporting this topic, I already saw it on Friday but my hands are full currently with some other cases and issues. I will follow up here first chance I get.

Ah OK, good-good then..., I was "afraid" you might have "missed" it, lost among all automatic Notifications..., and in order to manage @OP's "Expectations", ah-ah...! Thanks for the Heads up... :wink:
- (F)CI(M) = (Full) Config Info (Missing): iMacros + Browser + OS (+ all 3 Versions + 'Free'/'PE'/'Trial').
- FCI not mentioned: I don't even read the Qt...! (or only to catch Spam!)
- Script & URL help a lot for more "educated" Help...
Tom, Tech Support
Posts: 3834
Joined: Mon May 31, 2010 4:59 pm

Re: iMacros has stopped working on Chrome

Post by Tom, Tech Support » Mon Sep 07, 2020 12:11 pm

Hi sasikantep,

It looks like you may have attempted to install more than you actually need. Do you only need to use iMacros for Chrome? Or do you also want to use iMacros for IE? The first thing I would suggest is a fresh start, and to focus on getting iMacros for Chrome to work with your license.

To do that, make sure you have closed all instances of Chrome (and IE, if any). Then go into the Windows Control Panel - Programs & Features, and uninstall everything listed there related to iMacros. Then reboot your machine.

After reboot, reinstall the File Access for iMacros Extensions module and reactivate your license (if prompted). Again, close all instances of Chrome (if any were open during the reinstall) and then start Chrome and open iMacros to see if it is recognizing the license.

Are you running iMacros in a virtual machine? Do you have anti-virus/malware installed, and if so, from which vendor?
Regards,

Tom, iMacros Support
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