Unknown error activation
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The renewal maintenance has officially ended for Progress iMacros effective November 20, 2023 and all versions of iMacros are now considered EOL (End-of-Life). The iMacros products will no longer be supported by Progress (aside from customer license issues), and these forums will also no longer be moderated from the Progress side.
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The Progress Team
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2. Use the search box (at the top of each forum page) to see if a similar problem or question has already been addressed.
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iMacros EOL - Attention!
The renewal maintenance has officially ended for Progress iMacros effective November 20, 2023 and all versions of iMacros are now considered EOL (End-of-Life). The iMacros products will no longer be supported by Progress (aside from customer license issues), and these forums will also no longer be moderated from the Progress side.
Thank you again for your business and support.
Sincerely,
The Progress Team
Before asking a question or reporting an issue:
1. Please review the list of FAQ's.
2. Use the search box (at the top of each forum page) to see if a similar problem or question has already been addressed.
3. Try searching the iMacros Wiki - it contains the complete iMacros reference as well as plenty of samples and tutorials.
4. We can respond much faster to your posts if you include the following information: CLICK HERE FOR IMPORTANT INFORMATION TO INCLUDE IN YOUR POST
Unknown error activation
Everytime I try to activate my imacros key, I get an error "unknown error has occured. Please contact support" Since support no longer accepts cases from Personal Edition asset holders, I will post here. I have tried uninstalling imacros, and the imacros file access. I then Installed just the personal edition and tried to activate, same error. Then installed just the imacros file access, same error. I tried also installing enterprise edition, same. I am at a loss. Any advice here?
VERSION BUILD=1005 RECORDER=CR PAID
Version 81.0.4044.122 (Official Build) (64-bit)
WIndows 7 64 Bit
Version 81.0.4044.122 (Official Build) (64-bit)
WIndows 7 64 Bit
Re: Unknown error activation
I found the activation log here is the error. If i get no response I will just call during business hours.
*****Activate Retry*****
Loading attributes from file...
Input file not specified. No attributes loaded.
Size of registration data (excluding RunSignature): 538 bytes (10 attributes)
Skipping 'NSA' (op flag not set)
Attributes sent:
Environment=0000
SerialNumber=**EDITED FOR SECURITY REASONS**
UAP=DIWKUT2C
Email=
Password=**********
RunFunction=activate
ReleaseNumber=1416
SeatAlias=DESKTOP-ATNC9BM
LocalTime=20210416
ActivationVersion=2
RunSignature=c57a966fda27affdb525f802ecc6eb8085599a284d00a1d398da8b0d6f6e88d3
Received: 'Content-Length: 631'
Content-Length: 631
Error converting return buffer from network order to host byte order.
Remote error code: 1952453780
Error message from server: t~4P¿ž<™ÀÊËì4áÏp-AîÔ›»ÈJZ»½ ¢UƒêP^õËfþꃅÖ]þî@)·€~ŽÃn+9+zno!ªn®P=Ø$¢D›_‰FîÉbñ#F…çjäꜬê]øGbBC-$¹ù4…eòÛç¸é 3û¢Âåänœ¬˜â¶”2S–Ìf_`OhFÄöÇ”0ÛÆ ƒî¿° ˜£<K÷AÉw,˜3ÔÈ9”rª
îI¯¯X4R¡'Ђù¡;¡¨<z å¹Á¦z!äC„ñ?V5KäZŸ¶Ï~OR„Žn~÷&A€½|€)Ó߆¦8mŠs¸„ñ¶
Returning ERROR_SERVER_FAILURE.
[Error: ERROR_SERVER_FAILURE] This is a general error with the activation server. Please try again later, or call us at +1 781 676 5700 for File Transfer and Network Management products, or +1 706 312 3530 for Messaging products.
***************************************REQUEST END***********************************************************************
*****Activate Retry*****
Loading attributes from file...
Input file not specified. No attributes loaded.
Size of registration data (excluding RunSignature): 538 bytes (10 attributes)
Skipping 'NSA' (op flag not set)
Attributes sent:
Environment=0000
SerialNumber=**EDITED FOR SECURITY REASONS**
UAP=DIWKUT2C
Email=
Password=**********
RunFunction=activate
ReleaseNumber=1416
SeatAlias=DESKTOP-ATNC9BM
LocalTime=20210416
ActivationVersion=2
RunSignature=c57a966fda27affdb525f802ecc6eb8085599a284d00a1d398da8b0d6f6e88d3
Received: 'Content-Length: 631'
Content-Length: 631
Error converting return buffer from network order to host byte order.
Remote error code: 1952453780
Error message from server: t~4P¿ž<™ÀÊËì4áÏp-AîÔ›»ÈJZ»½ ¢UƒêP^õËfþꃅÖ]þî@)·€~ŽÃn+9+zno!ªn®P=Ø$¢D›_‰FîÉbñ#F…çjäꜬê]øGbBC-$¹ù4…eòÛç¸é 3û¢Âåänœ¬˜â¶”2S–Ìf_`OhFÄöÇ”0ÛÆ ƒî¿° ˜£<K÷AÉw,˜3ÔÈ9”rª
îI¯¯X4R¡'Ђù¡;¡¨<z å¹Á¦z!äC„ñ?V5KäZŸ¶Ï~OR„Žn~÷&A€½|€)Ó߆¦8mŠs¸„ñ¶
Returning ERROR_SERVER_FAILURE.
[Error: ERROR_SERVER_FAILURE] This is a general error with the activation server. Please try again later, or call us at +1 781 676 5700 for File Transfer and Network Management products, or +1 706 312 3530 for Messaging products.
***************************************REQUEST END***********************************************************************
VERSION BUILD=1005 RECORDER=CR PAID
Version 81.0.4044.122 (Official Build) (64-bit)
WIndows 7 64 Bit
Version 81.0.4044.122 (Official Build) (64-bit)
WIndows 7 64 Bit
-
- Posts: 3834
- Joined: Mon May 31, 2010 4:59 pm
Re: Unknown error activation
Hi pdent1,
Sorry I am just seeing this and replying now. Did you manage to get help from our customer service or tech support team for this issue?
Sorry I am just seeing this and replying now. Did you manage to get help from our customer service or tech support team for this issue?
Regards,
Tom, iMacros Support
Tom, iMacros Support