This license does not have a license file available for downloading

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portalclub
Posts: 3
Joined: Tue May 11, 2021 9:30 am

This license does not have a license file available for downloading

Post by portalclub » Tue May 11, 2021 3:13 pm

Hello,
I bought a second license for "iMacros Personal Edition" but when I try to download "License - Use Activation Code" I get this error message: This license does not have a license file available for downloading.

With the first license I didn't have these problems. What should I do?

I attach image of the download section.

Thank you.
Attachments
download.jpg
Tom, Tech Support
Posts: 3701
Joined: Mon May 31, 2010 4:59 pm

Re: This license does not have a license file available for downloading

Post by Tom, Tech Support » Wed May 12, 2021 8:52 am

Hello,

A license file is only created after you have activated the software with the activation code. It is not necessary to download a license file prior to activation.

What you need to activate the software is the activation code. When you download the installer for iMacros 2021 it has this code as part of the file name and will automatically enter this value at the appropriate step when installing.

One question: With which browser(s) are you intending to use this license?
Regards,

Tom, iMacros Support
portalclub
Posts: 3
Joined: Tue May 11, 2021 9:30 am

Re: This license does not have a license file available for downloading

Post by portalclub » Wed May 12, 2021 9:00 am

I would like to use Chrome.
portalclub
Posts: 3
Joined: Tue May 11, 2021 9:30 am

Re: This license does not have a license file available for downloading

Post by portalclub » Wed May 12, 2021 9:41 am

I did as you said,
i downloaded and installed version 14.0.0 - iMacros v2021.
But "File Access for iMacros Extensions" is missing from the download area.
I took it from the first license and installed it.
But imacros for Chrome says I still have the freeeware version.
Are there any steps missing? Or do you need to enable my second license correctly?
Attachments
not-avaible.jpg
Tom, Tech Support
Posts: 3701
Joined: Mon May 31, 2010 4:59 pm

Re: This license does not have a license file available for downloading

Post by Tom, Tech Support » Wed May 12, 2021 9:51 am

You should not need to install File Access separately, it is now included as part of the iMacros 2021 installer.

I suggest that you try uninstalling everything related to iMacros, restart the machine, and then run the iMacros 2021 installer again and retry iMacros for Chrome.
Regards,

Tom, iMacros Support
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