BUG? : iMacros constantly crashes on Firefox 16.0.1

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rauger
Posts: 18
Joined: Tue Feb 17, 2009 10:23 pm

BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by rauger » Tue Oct 16, 2012 10:29 am

Hi,

Since my Firefox has been updated to 16.0.1, iMacros constantly crashes at the end of scripts or when I manually press on STOP :/
This happens 3 times out of 4, and on on 2 different (pretty clean) machines, one of which having only iMacros installed as extensions.

Config : Windows 7 SP1 / Firefox 16.0.1 / iMacros for Firefox 7.5.0.4.

Anybody has the same problem?

Thanks
yekim54
Posts: 5
Joined: Wed Oct 17, 2012 1:41 pm

Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by yekim54 » Wed Oct 17, 2012 1:47 pm

Yes, I have the same problem. The crash occurred intermittently in Firefox 15.0.1, but in 16.0.1 my iMacros script crashes FF every time it finishes.

Windows 7 Home SP1 / Firefox 16.0.1 / iMacros for Firefox 7.5.0.4
Tom, Tech Support
Posts: 3834
Joined: Mon May 31, 2010 4:59 pm

Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by Tom, Tech Support » Thu Oct 18, 2012 1:28 pm

Hi,

Would you please try it with the latest version of iMacros for Firefox available here. You will need to manually install it by dragging and dropping the .xpi file onto your browser window.
Regards,

Tom, iMacros Support
Dahakk
Posts: 11
Joined: Thu Oct 18, 2012 8:29 pm

Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by Dahakk » Thu Oct 18, 2012 8:39 pm

Experiencing the same issue. Installed the latest version as suggested and the first macro I ran crashed firefox. I run in ff 16.0.1 in the default profile and no proxy. Win 7 Pro x64, intel xeon W3580 @3.33 Ghz, 12.0 GB ram. Didn't start experiencing crashes until ff 15. And 16 is much worse. Most of my macros contain a lot of Javascript not sure if that helps or not. Anyway just wanted to let you know so that hopefully it can be resolved.
Tom, Tech Support
Posts: 3834
Joined: Mon May 31, 2010 4:59 pm

Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by Tom, Tech Support » Thu Oct 18, 2012 10:49 pm

Hi Dahakk,

Thanks for trying. Are you experiencing the same behavior when running the demo macros and scripts included with iMacros?
Dahakk wrote:Most of my macros contain a lot of Javascript not sure if that helps or not.
Could you be a bit more specific? Do you mean:
  • You are using URL GOTO=javascript for calling Javacsript in your macro?
  • You are using the EVAL command for executing Javascript in your macro?
  • You are playing Javascript macro files (.js) as opposed to .iim files?
Regards,

Tom, iMacros Support
Dahakk
Posts: 11
Joined: Thu Oct 18, 2012 8:29 pm

Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by Dahakk » Thu Oct 18, 2012 11:16 pm

Sorry, should have been more specific. I am using .js instead of .iim. I ran all of the demo scripts with no crash issues(although I'm not sure they all did what they were supposed to do. Also my macros haven't changed between ff ver 14 and 16. They used to work just fine without crashing ff and now they don't.



Self-Test Report

Demo-Firefox/Demo-FillForm: OK, Extract: null
Demo-Firefox/Demo-Frame: OK, Extract: null
Demo-Firefox/Demo-Filter: OK, Extract: null
Demo-Firefox/Demo-Tabs: OK, Extract: null
Demo-Firefox/Demo-Javascript-Dialogs: OK, Extract: null
Demo-Firefox/Demo-SlideShow: OK, Extract: null
Demo-Firefox/Demo-TagPosition: OK, Extract: null
Demo-Firefox/Demo-Download: OK, Extract: null
Demo-Firefox/Demo-SaveAs: OK, Extract: null
Demo-Firefox/Demo-SavePDF: OK, Extract: null
Demo-Firefox/Demo-Stopwatch: RuntimeError: can not write to STOPWATCH file: C:\demo-stopwatch.csv, access denied, line: 6
Demo-Firefox/Demo-ExtractAndFill: OK, Extract: null
Demo-Firefox/Demo-Extract: OK, Extract: This line is extracted.
The second line is extracted, too.
Demo-Firefox/Demo-ExtractURL: OK, Extract: http://www.iopus.com/imacros/help/index ... ems.htm%20
Demo-Firefox/Demo-ExtractRelative: OK, Extract: 2
Tom, Tech Support
Posts: 3834
Joined: Mon May 31, 2010 4:59 pm

Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by Tom, Tech Support » Thu Oct 18, 2012 11:25 pm

Hi Dahakk,

Would you please open a support ticket and provide us with one of your macros that is crashing. Thanks!
Regards,

Tom, iMacros Support
Dahakk
Posts: 11
Joined: Thu Oct 18, 2012 8:29 pm

Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by Dahakk » Fri Oct 19, 2012 12:06 am

Will do, Thank you!
rauger
Posts: 18
Joined: Tue Feb 17, 2009 10:23 pm

Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by rauger » Sat Oct 20, 2012 12:22 pm

Thanks Tom, I'll install manually the latest update and get back to you about stability.
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bobis
Posts: 364
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Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by bobis » Sat Oct 20, 2012 7:07 pm

same problem here - js code constantly crashes after several minutes of work on ff16.0.1 on winxp and win7 (worked fine on ff15)
had to install pale moon browser to workaround the issue.
Get Best iMacros scripts at http://imacrosbot.com/
rauger
Posts: 18
Joined: Tue Feb 17, 2009 10:23 pm

Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by rauger » Sun Oct 21, 2012 5:54 am

Hi Tom,

I've installed the 7.6.0.0 as you suggested but unfortunately this issue is still here with the same frequency, that is, almost every time :(
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bobis
Posts: 364
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Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by bobis » Sun Oct 21, 2012 11:34 am

I think this bug is critical for Firefox and should be fixed asap.
Get Best iMacros scripts at http://imacrosbot.com/
rauger
Posts: 18
Joined: Tue Feb 17, 2009 10:23 pm

Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by rauger » Sun Oct 21, 2012 4:49 pm

Firefox is slowly turning into a piece of crap (it seems they really want power users to move to chrome) and I kind of feel FF16 is the reason of the failure of iMacros and not the contrary. The support team here has always been great, I'm sure we'll get out of this soon ;)
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bobis
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Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by bobis » Sun Oct 21, 2012 9:42 pm

chrome is good but it is not open-sourced like firefox
Get Best iMacros scripts at http://imacrosbot.com/
rauger
Posts: 18
Joined: Tue Feb 17, 2009 10:23 pm

Re: BUG? : iMacros constantly crashes on Firefox 16.0.1

Post by rauger » Fri Oct 26, 2012 1:50 pm

Dear support,

Do you have any other reports of this behaviour and are you investigating? iMacros has become nearly unusable for me under Firefox 16.0.1 :(
Thank you for your assistance.
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