Did a RESET on FireFox - AddOn gone

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Posts: 3
Joined: Thu Mar 28, 2019 11:11 am

Did a RESET on FireFox - AddOn gone

Post by jansb000 » Thu Feb 11, 2021 8:59 pm

I bought a personal version two years ago, due to some recent problems with FireFox I decided to to a so called RESET, but I forgot this would also remove my IMacro addon.
Unfortunately I lost / can't locate the original downloadable files.
Is there any way to resolve this issue? Or do I simply have to buy a new copy?

My FireFox version 85.0.02 (64 bits)

I found this file in folder C:\Users\jansb\AppData\Local\Ipswitch\iMacros: iMacrosFileAccessLicense
it holds the following (some lines deleted):
MasterProduct=iMacros with DRM
Product=iMacros Personal Edition
SeatAlias=<--- my pc-name --->

Cheers Twan
* jansb000
Tom, Tech Support
Posts: 3675
Joined: Mon May 31, 2010 4:59 pm

Re: Did a RESET on FireFox - AddOn gone

Post by Tom, Tech Support » Fri Feb 19, 2021 11:19 am

Hi jansb000,

Doing a Firefox reset will remove the iMacros add-on, but it will not touch your iMacros license or the File Access module, which are external to Firefox. So, you should only have to reinstall the iMacros add-on from the Mozilla Add-ons repository and all will be working again. But let me know if you still haven't gotten it to work successfully.

Tom, iMacros Support
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